Bridge Now

Our Guiding Principles

Our Fundamental Principles on Compliance with the Six Guiding Principles of the “Fair Recruitment Nursing Germany” Seal of Quality.

Fundamental Principles defines our commitments based on the guiding principles of the “Fair Recruitment Nursing Germany” Seal of Quality as well as on international standards for human rights and fair working conditions.

We commit Voluntarily to the fair and ethical recruitment and placement practices in accordance with the six guiding principles of the “Fair Recruitment Nursing Germany” Seal of Quality:

Documentation and Transparency
All business processes, contracts, and placement conditions are fully documented in writing and provided in a clear and understandable language. This ensures traceability, clarity, and transparency at all stages of the placement process.

Cost-Free Placement Process for Nursing Professionals
Participation in the placement process is entirely free of charge for nursing professionals. The employer-pays principle applies: all costs associated with recruitment – such as language courses, recognition procedures, or travel expenses – are borne by the employer. No fees or payments, either direct or indirect, are charged to nursing professionals.

Limitation of Financial Risk for Nursing Professionals
By funding recruitment, language training, and, if applicable, living expenses, administrative support, and travel, the employer limits the financial risk for our nursing professionals. The qualification agreement is discussed during the initial consultation with the nursing professional.

Transparency Regarding Structures, Services, and Costs
All parties are fully informed about procedures, services, potential costs, as well as rights and obligations throughout the placement process. This enables nursing professionals to make informed and autonomous decisions and ensures a partnership-based and respectful collaboration.

Sustainability and Participation
We promote long-term employment relationships and successful integration by aligning recruitment with the needs and expectations of both sides – nursing professionals and employers.  We also support companies in structurally embedding welcome and integration measures to ensure a smooth transition both professionally and personally.

Overall Responsibility for the Service Chain
We assume overall responsibility for compliance with these principles throughout the service chain. All partner companies and service providers commit to implementing these standards. In case of violations, we reserve the right to conduct audits and, if necessary, terminate cooperation.

 

International Standards and Human Rights

Bridge Now is committed to the highest standards of international recruitment, aligned with 
  • ILO Core Labor Standards and the ILO General Principles and Operational Guidelines for Fair Recruitment,

  • WHO Global Code of Practice on the International Recruitment of Health Personnel,

  • United Nations Guiding Principles on Business and Human Rights,

  • and the relevant international human rights treaties of the United Nations.

We ensure transparency, equal opportunity, and responsible care for every candidate and client along the recruitment pathway in accordance with the six guiding principles of the “Faire Anwerbung Pflege Deutschland” quality seal.

Our Commitment to Fair & Ethical Recruitment

For Fair and Ethical Recruitment and Placement of International Nursing Professionals
  • Recruitment without Exploitation: No nursing professionals are recruited from countries listed on the current WHO Health Workforce Support and Safeguards List. We further ensure that we shall not place the nursing professional in employment relationships containing repayment clauses.
  • Freedom and Equal Treatment: Our procedures are free from coercion, discrimination, and recruitment fees.

  • Respect for Human Rights: We uphold and promote fundamental human rights as well as fair and safe working conditions, including protection against harassment, equal opportunities, health protection, and adequate remuneration.

  • Confidentiality and Data Protection: Protecting personal data and maintaining the confidentiality of all information is a top priority.

Complaint Management procedure

Principle
Any party (employee, nurse, client, etc.) has the right to submit a complaint in writing regarding contractual violations, breaches of duty, or ethical concerns.
Submission of the Complaint
The complaint must be submitted in writing to the responsible authority (e.g., Compliance Officer or supervisor) and should include the facts, persons involved, and, if applicable, supporting evidence.
Review
The responsible authority shall review the complaint without undue delay, no later than 14 business days and shall document the findings.
Measures
Depending on the outcome, appropriate measures may include warnings, training, extraordinary termination, withdrawal from the contract, or other suitable actions.
Confidentiality and Protection
Complaints shall be treated confidentially. No party shall suffer any disadvantage or retaliation as a result of submitting a bona fide complaint (protection against reprisals)

Complaints can be sent via Email to  complaints@bridge-now.de 

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